Terms and Conditions

ORDERS

Order by title and publisher, and note if we may substitute a different publisher when a title is OSI or OP.

Indicate whether or not you accept back orders; we will backorder automatically unless instructed otherwise.

An order for discount purposes may be  submitted on multiple POﾒs, but submit jointly and identify as comprising a single order.

If back orders reduce the total shipped, the discount will not be affected.  The backorders will be shipped at the same original discount.

Orders that stipulate no backorders will recieve a discount based on the actual numbers of copies shipped.

Be sure to supply complete billing and shipping instructions on each purchase order.

We regret that we can not furnish desk copies.

RETURNS

All copies returned must be full copies and in saleable condition.

Must be accompanied by a copy of original packing slip, or information giving date of purchase, and invoice numbers.

Must be made within 12 months from the date on the invoice, and books returned at customers expense.

Exceeding 20% will be subject to an 8% overstock fee.

No cash refunds, credit balances to be used used for future purchases.

Mark "ATTN. RETURNS DEPT" and ship prepaid, collect shipments refused.

Non returnable books shipped back at fifty cents handling per book as well as all freight charges.
 

SATISFACTION GUARANTEE

If not completely satisfied, simply return the product, along with the invoice for an immediate credit balance or replacement.